Fcase is the method of connecting fraud tools and related systems, closing the gaps between anti-fraud, cyber, customer services and beyond. It is the combined central fraud layer that streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness. Customers expect frictionless experiences; however, they also want protection; therefore, when the situation arises, the right level of security should be applied using all associated risks based on the combined threat rather than individual risks.

Fcase intelligently manages fraud prevention response in real-time across your entire fraud and risk enterprise by uniting all your risks, customer, and transactional systems, delivering a Continuous and Adaptive Risk and Trust Assessment of your client’s risk; further reducing fraud and customer friction. The possibilities are endless.                                                     

Fcase forms a common investigation platform across all your point systems such as anti-fraud and Cyber.
One final fraud prevention layer delivers a full picture of fraud, conducting the research and presenting the results automatically by threat, improving investigation accuracy and operational efficiency up to 9x.

Understanding the complete picture of fraud across your organization can be a challenge across disparate systems. With fcase, users can create reports based on any data criteria orchestrated, therefore delivering 100s of reports to give you the insight you need to manage fraud effectively.

A single view of fraud delivering investigations, compliance and fraud reporting with a single source of the truth.
Intelligently unite all your fraud, transactional and customer care systems. A common reference model, delivering improved business impact and cross-functional alignment across your whole enterprise. Fraud reporting that spans your entire fraud prevention enterprise from where what and how to fraud operations performance. Via a common fraud and risk framework, PSD2 fraud reporting comes as standard, furthermore delivering the insight on fraud across your enterprise to support fraud compliance operations.
See the big picture with the full story of fraud via flexible fraud investigation storyboards.