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Who We Are
Proz Technologies (PROZTEC) is a 100!% Qatari company, founded in 2012. Its operation directed towards... View More

Align Your IT With Your Business
Proz Technologies (PROZTEC) is a Qatar based leading specialist in the world of Information and Communications Technology View More

Our Team
Proz Technologies (PROZTEC) is a Qatar based leading specialist in the world of Information and Communications Technology View More
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IT Consultancy Human Resource Outsourcing Technical Support Services Managed Services Implementation Services Corporate Training Oracle E-Business Suite (EBS) Services IBM Services

IT Consultancy
We provide Information Technology (IT) consulting, advisory and process management services acro... View More

Human Resource Outsourcing
We help our clients by providing best skilled resources while remaining in their budget constrai... View More

Technical Support Services
PROZTEC is the leading technical and professional support services provider in the region. We ha... View More

Managed Services
Sometimes the core business values are different than what the organization are focusing on. IT ... View More

Implementation Services
To enable business systems integration with state of the art tools and technologies to enhance p... View More

Corporate Training
Training and educational programs help organization not only to retain their employee but also m... View More

Oracle E-Business Suite (EBS) Services
Unlock the full potential of your enterprise with our comprehensive Oracle E-Business Suite (EBS... View More

IBM Services
Connect the power of IBM’s advanced technologies to transform your business operations and dri... View More
Solutions

Project Portfolio Management - PPM Low-Code Automation IT Operation & Management IT Workload Automation API Management Advance Analytics Robotic Process Automation Business Process Management - BPM Patch Management

Project Portfolio Management - PPM
Businesses large and small, unquestionably juggle numerous projects, plans, tasks and people. Putting in place the right enterprise business management software and planning solutions will help keep everything organized, whilst delivering and reporting on projects in a way that is accurate, predictable and profitable. Start your digital transformation journey with enterprise business management software. Plan, track and manage projects accurately, predictably and profitably. View More

Low-Code Automation
Low-code technology is widely considered as the future of application development. Its ability to accelerate the development process, empower non-technical users, and foster collaboration between business and IT teams makes it a key player in the software development landscape. Low code automation is an approach to application development that relies on visual interfaces, drag-and-drop tools, and pre-built components to create and deploy mobile and web apps and automate workflows. It allows users, even those with little or no coding skills to automate business processes and build solutions quickly. Low-code automation democratizes the software development process for non-technical users because it doesn’t require coding experience. However, if needed, developers can add custom code for more complex functionality. This approach to software development helps businesses accelerate the application creation process, boost productivity, and enhance collaboration between business and IT. View More

IT Operation & Management
IT infrastructure and applications require continuous maintenance, monitoring and control, so there comes the need of IT operations management. The primary concern of IT operations management is the provision of uninterrupted services as per desired service level agreements. Thus IT operations and management is actually the monitoring and controlling of IT services and infrastructure. View More

IT Workload Automation
Rationalisation of business processes is vital to workload automation. Alongside its close cousin, job scheduling, both are software tools to schedule, start, and administer jobs related to business transactions and processes. Workload automation can support multiple business applications and workflows within an organisation. It is, in many ways, a successor to job scheduling as its tries to cover the automation of entire systems within heterogeneous server infrastructure. The components of a workload automation tool may comprise a scheduler, applications server, agents, database and a workload control centre. View More

API Management
Now a day, the customers use different kinds of portable devices instead of standard endpoint`s and channels to take the advantage of online services. To match such and many other kind of customer needs, very efficient agile development methods are required to be adopted. Application programming interface (API) make the basic foundation for such dynamic business needs. View More

Advance Analytics
Due to recent advancements in technology, the data is being generated at much faster pace than before, thus giving the opportunities as well as challenges in terms of big data and latest data analysis techniques. Researchers and experts in this specialized domain are continuously working to explore the potentials to value different kinds of businesses and services. View More

Robotic Process Automation
Robotic process automation (RPA) is the term used for software tools that partially or fully automate human activities that are manual, rule-based, and repetitive. They work by replicating the actions of an actual human interacting with one or more software applications to perform tasks such as data entry, process standard transactions, or respond to simple customer service queries. Indeed, the “chat bot” that has started to become ubiquitous on websites is almost always a robotic process automation tool, not a human. It can handle the typical standard queries like “where is X on the website”, “how do I reset my password”, and the like. View More

Business Process Management - BPM
BPM is best thought of as a business practice, encompassing techniques and structured methods. It is not a technology, though there are technologies on the market that carry the descriptor because of what they enable: namely, identifying and modifying existing processes so they align with a desired, presumably improved, future state of affairs. It is about formalizing and institutionalizing better ways for work to get done. View More

Patch Management
Patch management is an essential element of any comprehensive, effective IT management strategy. But it is only a part of the set of challenges referred to as IT asset management (ITAM). Patch management addresses the need for software to receive timely updates as new protections are released in response to new threats. And patch management is certainly its own set of significant challenges. IT and cyber security leaders must keep track of update releases, and get timely access to them. And that’s just the beginning. Each update must then be tested to make sure installing it doesn’t break anything. If it does, that must be addressed before the update can be deployed in production. And of course, it’s also necessary to make sure the deployment can be rolled back as non-disruptively as possible, in case issues arise that testing didn’t discover. View More
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PROZTEC BLOG

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Understanding ICT: Its Purpose, Nature, and Main Features

Oct 09, 2025

In today’s digital age, Information and Communication Technology (ICT) drives almost every aspect of our lives — from sending emails to running global businesses.

What is ICT?

ICT covers all technologies used to access, store, transmit, and exchange information. It includes tools like the internet, mobile networks, cloud computing, and AI that enable communication and data management across industries.

Main Types of ICT Services

Telecommunication Services – Enable global connectivity through the internet, voice, and satellite networks.

Cloud Computing – Offers on-demand computing resources and software (IaaS, PaaS, SaaS) with flexibility and cost savings.

IT Support & Networking – Keeps systems, networks, and users connected and operational.

Cybersecurity Services – Protect data and systems from cyber threats through encryption, firewalls, and security audits.

Data Management & Analytics – Collects and analyzes data to guide better business decisions.

Software Development – Builds and maintains applications that boost productivity and innovation.

Key Features of ICT

Integration – Combines multiple technologies for seamless performance.

Accessibility – Ensures information can be reached anytime, anywhere.

Security – Protects against data breaches and cybercrime.

Scalability – Adapts easily to growing demands.

Innovation – Constantly evolves with AI, IoT, and blockchain technologies.

Conclusion

ICT is more than just technology it’s the backbone of modern communication, business, and innovation. As it continues to evolve, ICT will keep shaping how we live, work, and connect in an increasingly digital world.

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