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Intelligent Document Processing: To Build or To Buy? (Why Appian Makes the Choice Easy)
Oct 05, 2025

Every business today is buried under a mountain of documents, invoices, receipts, identity proofs, contracts, claims, and onboarding forms. Manually processing them is slow, expensive, and error-prone. That’s why Intelligent Document Processing (IDP) has become essential for digital transformation.

But once you've decided to automate document handling, the real dilemma appears:
Should you build your own IDP system or buy one like Appian’s prebuilt IDP solution?

Let’s be honest, while building sounds appealing in theory, in reality, 99% of organizations save more time, money, and effort by choosing a ready-made platform like Appian IDP.

Building an IDP In-House Is Riskier Than It Seems
  • Building your own system gives you control. But it also gives you:
  • Months (or years) of development time
  • High upfront costs in hiring data scientists, AI engineers, and DevOps
  • The need for constant model training and maintenance
  • Challenges in scaling across new document types and departments
  • Security risk if the system is not enterprise-grade
Most companies underestimate the complexity of OCR, AI classification, document variation handling, and exception management. Even after spending huge budgets, many internally built IDP projects fail to reach production.

Why Buying Appian IDP Makes More Sense
Appian’s Intelligent Document Processing is ready to use, AI-powered, and built for real business speed.
Here’s what you get instantly without writing a single line of code:
  • Pre-trained AI models — Already trained on invoices, receipts, identity documents, claims, and more.
  • No-Code / Low-Code Setup — Drag-and-drop configuration instead of complex development.
  • Seamless Workflow Automation — Extract, validate, approve, route — all inside one platform.
  • Human-in-the-loop Review — If AI is unsure, it automatically forwards to a user for verification.
  • Scalability & Security — Enterprise-grade governance, role-based controls, and cloud/on-prem options.
  • Continuous Learning AI — The system improves every time you process a document.
In short: You get the power of AI without the headache of building AI.

Buying Appian IDP Is the Smarter, Faster, Safer Choice.
If your goal is automation, speed, and ROI, not endless experimentation, then Appian IDP is a clear winner.
Instead of spending time building yet another internal tool, let Appian handle the document chaos while your team focuses on higher-value work like decision-making and customer service.

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