BMC Helix Operations Management with AIOps uses monitoring, advanced anomaly detection, AI/ML-based event management and root cause isolation, open integrations, and intelligent automation to reduce MTTR and maximize service performance and availability. BMC Helix Operations Management is a key component of the BMC Helix Platform, the only end-to- end, AI-driven, SaaS platform that gives organizations the ability to manage the complexity and scale of IT operations while delivering fast time-to-value, ease of use integration via open APIs, and reduced operational costs.

BMC HELIX OPERATIONS MANAGEMENT

• Proactive alerts and notifications: Avoid downtime by using predictive capabilities and taking action before a service impact occurs.
• Service-centric monitoring: Monitor infrastructure from end-to-end including views of business services.
•  Advanced anomaly detection powered by AI/ML: Use multivariate and univariate anomaly detection to trigger events and notifications based on metrics behaving abnormally.
• Event management and correlation: Easily create and deploy customized rules for situation management.
• Automated event noise reduction: Quickly identify operational issues and reduce event noise by up to 90%.
• Probable cause analysis: Use rules to quickly determine the most likely cause of an event.
• Hybrid Cloud Automation: Integrate monitoring with ITSM for incident creation and change requests.
• Multi-tenancy: Easily configure end-user environments with access to monitoring, analytics, and dashboards.
• Persona-based dashboards: Visualize data with BMC Helix
  Dashboards through custom and pre-defined display formats

BMC Helix Operations Management with AIOps uses predictive capabilities to proactively improve the performance and availability of IT services across multi cloud, hybrid, and on-premises environments.