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AIOPS
Sep 18, 2023

AIOPs (Artificial Intelligence for IT Operations) is an approach to IT management and monitoring that leverages artificial intelligence and machine learning to enhance the efficiency and effectiveness of IT operations. BMC's TrueSight Operations Management is a platform that incorporates AIOPs principles to provide advanced IT monitoring and management capabilities.


  • Advanced Analytics: True Sight Operations Management uses AI and machine learning algorithms to analyze vast amounts of IT data, such as logs, metrics, and events. This advanced analytics capability enables the platform to identify patterns, anomalies etc.
  • Anomaly Detection: AIOPs solutions like True Sight Operations Management can automatically detect unusual behavior or deviations from normal performance baselines. 
  • Root Cause Analysis: AIOPs can assist in root cause analysis by correlating data from various sources and identifying the most likely cause of an IT problem. This reduces the time it takes to diagnose and resolve issues, minimizing downtime and service disruptions.
  • Automation: One of the key benefits of AIOPs is its ability to automate routine IT tasks and remediation processes. TrueSight Operations Management can be configured to take automated actions in response to specific events or issues.
  • Predictive Insights: AIOPs platforms like True Sight Operations Management use predictive analytics to forecast potential issues before they impact the business. This enables organizations to take proactive measures to prevent service disruptions.
  • Service Impact Analysis: AIOPs can provide insights into how IT issues affect business services. By understanding the impact on critical services, IT teams can prioritize their efforts and focus on the most critical issues first.
  • Integration with Other Tools: True Sight Operations Management can integrate with other IT management tools and IT service management (ITSM) systems to provide a unified view of IT operations and streamline workflows.
  • Scalability: AIOPs solutions are designed to handle the scale and complexity of modern IT environments, making them suitable for organizations with diverse infrastructures.


AIOPs, as integrated into True Sight Operations Management, aims to reduce the burden on IT teams, improve the accuracy of issue identification and resolution, and enhance the overall performance and availability of IT services. Keep in mind that the specific AI and machine learning capabilities within True Sight Operations Management may evolve over time with updates and new releases. It's essential to refer to BMC's official documentation and resources for the most up-to-date information.

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