PROZTEC's Managed SOC Services from the flood of threat events that occur daily, we do the hard work of filtering down the threats to separate the wheat from the chaff. This allows us to focus on real intrusion incidents that require immediate attention and our dedicated security experts can then leverage their extensive security knowledge to analyze these threat events and determine the actions required for remediation.

Our Security Monitoring Services include:

INCIDENT TRIAGE
- Provide basic incident analysis during the incident triage phase that begins as soon as an alarm or offense is generated from the customer’s SIEM.
- Assessment of the threat events, identification of security threats, and reporting of each security incident based on its level of severity.
- Optimize and prioritize the SIEM alerting based on the criticality of the assets and network behavior to minimize false positives.
- Fine-tuning of SIEM technology to reduce the size and complexity of log data that dramatically improves remediation time.

SIEM ADVISORY REPORT
- Generated after an analysis of incident data, at intervals defined by the SLA opted by the customer.
- Includes recommendations on new SIEM log source integration along with log source enhancement, new SIEM rules creation, and SIEM rule tuning so that organizations can get a better understanding of their current security state and can create use cases specific to their organization.

SIEM HEALTHCHECK REPORT
- Provide regular SIEM Health Check reports to our customers in order to ensure that their SIEM system performance remains optimal.
-The SIEM Health Check report is generated after an analysis of system resource utilization data. It includes information and recommendations on SIEM storage that highlights whether there is a need for archival of data or increasing the memory.
- Species whether all events are passing through SIEM and if the CPU and RAM are performing appropriately.
- Includes recommendations about SIEM performance, latest patches, and updates.

SECURITY INCIDENTS REPORT
-Regular security incidents report that empowers security teams to better analyze the threat landscape and trends.
- Highlights the number of incidents detected and their trends along with the root cause of the incidents, the current status of the incidents, and the number of false positives.
- Addresses the need for multiple audiences including senior management, technical staff, third-party regulators, etc.

INTEGRATION WITH IRP
Our Managed Security Services offer seamless integration with our in-house Incident Response Platform (IRP), Nucleus. By combining our SOC analysts' expertise with Nucleus' capabilities, we provide a comprehensive security solution that detects and responds to threats in real time. Our analysts make use of Nucleus to monitor and investigate security incidents, allowing them to quickly identify and respond to potential threats. This integration ensures that our clients receive the highest level of security and protection for their critical assets.

Key Benefits
- 24 x 7 Monitoring, 365 Days A Year
- Complete Visibility of Threats Across the Entire Monitored Domain
- Access to a Team of Skilled and Certified SOC  Analysts
-Scalable to meet the needs of any business
- Meet Regulatory Compliance Requirements
- Cost-effective solution without the overheads of an in-house SOC.

PROZTEC's Managed Security Services Overview
With the rise of cyber threats and regulatory requirements, many businesses now need to establish Security Operations Centre (SOC) capabilities to ensure business continuity and compliance. However, developing and running an in-house SOC can be a daunting and expensive task, creating challenges for businesses that want to protect themselves from security incidents. 
We offer a fully managed Security Operations Centre (SOC) capability that allows our customers to focus on running their businesses without the hassle of building and maintaining their own SOC. Our SOC-as-a-service offering is delivered from our secure, ISO27001-accredited facilities and provides our customers with quick and pain-free access to all the necessary tools, skills, and processes required to safeguard their business. With our team of trained experts analyzing, monitoring, and responding to threats 24/7, our customers can rest easy knowing that their business is in safe hands.