The digital business revolution infuses technology into every step of an organization’s value chain. This highly complex and fast-changing technology environment is comprised of new digital business systems that rely heavily on the IT infrastructure and other technology services.IT operations management empowers IT organizations thtough Digital Services, Technology, Business Needs and Improvements. IT infrastructure and applications require continuous maintenance, monitoring and control, so there comes the need of IT operations management. The primary concern of IT operations management is the provision of uninterrupted services as per desired service level agreements. Thus IT operations and management is actually the monitoring and controlling of IT services and infrastructure. PROZTEC offers markets best IT solutions to meet organizations such needs.